Coronavirus (COVID-19)

In an effort to ensure the safety of our teams, clients, and greater Grand Rapids community, we have implimented added safety measures to our already thorough Healthy Home Cleaning practices.  While this list is not exhaustive it does give you insight into some of the safety measures we have implemented to ensure we are operating safely and responsibly.  

Added Safety Measures

  • All team members undergo health screening each morning including a temperature screening as well as a daily health survey prior to work
  • All team members wear PPE including masks, gloves, while also following specific hand washing/sanitizing protocol prior to each appointment
  • All equipment is disinfected before entering your home and  disinfected again upon completion of each cleaning
  • Safety Training for all team members in CDC guidelines for best health and safety practices in response to COVID-19
  • Each team now carries a COVID-19 disinfectant which meets the EPA’s Emerging Pathogen Policy to use against COVID-19

Client Requirements

  • If medically allowable please wear a mask while the cleaning team is in your home
  • Maintain social distancing of 6 feet from team members whenever possible
  • Submit completed Exposure Questionnaire prior to cleaning appointment
  • Notify office immediately if a household member has been exposed directly, or indirectly, or personally tested positive for COVID-19, or if a household member displays associated symptoms of COVID-19 in the 14 days prior to cleaning (fever, cough, sore throat, respiratory illness, shortness of breath, diarrhea, or any other cold/flu symptom)

TESTIMONIALS

     
Cascade Fresh Cleaning is rated 4.7 out of 5 based on 193 reviews from around the Web.
  • 08/18/2017
         
    They clean our office building and I have never had a single complaint in almost 2 years of working with them! The staff is really courteous and reliable....
  • 10/06/2020
         
    Wow! I was so impressed with the high quality cleaning job. We finished with 3 months of construction and our house was a mess! They exceeded my...
  • 12/07/2019
         
    Great service!!! Kristina and Alyssa are awesome!
  • 06/22/2018
         
    Cascade Fresh Cleaning has cleaned several times for me in both single family homes and apartment units.
  • 12/13/2018
         
    Professional, courteous office staff and cleaners. The Silver Team always does a great job!
  • 08/01/2018
         
    The “Pink Team” did an amazing job on a deep clean for my home today - the house is spotless and every detail is perfect!
  • 12/11/2018
         
    Silver team rocks :)
  • 12/09/2018
         
    Most excellent crew every time
  • 12/17/2018
         
    They are friendly, timely, thorough and efficient!
  • 06/22/2018
         
    Cascade Fresh Cleaning has cleaned several times for me in both single family homes and apartment units.
  • 12/13/2018
         
    Danielle and her team do a great job! We love the Navy team!
  • 12/15/2019
         
    They are very reliable and do an excellent job keeping our house sparkly fresh! We can't thank you enough!!
  • 11/28/2016
         
    Cascade Fresh has been wonderful to work with. The Blue Team does a thorough job every time and they are always pleasant and polite! I would recommend them...
  • 02/07/2019
         
    The best day of the week is the day I come home to my clean house with made bed. They have always done a great job.
  • 08/18/2020
         
    These guys did a fantastic job with the deep clean. They're probably the best we've used in Grand Rapids.
  • 09/16/2020
         
    After making sure to fit us in the schedule, they arrived on time and did a great job.
  • 12/11/2018
         
    We've had the help and services of Cascade Fresh (navy team) for the past six months, visiting every other week. They are prompt, courteous and thorough....
  • 11/29/2016
         
    My team from Cascade Fresh is the best! They remember little things I want done when they are cleaning and provide good stories about how they cleaned the...
  • 01/09/2019
         
    The best day of the week is the day I come home to my clean house with made bed. They have always done a great job.
  • 12/11/2018
         
    5 stars for Stacie, Alice and Erica!