Coronavirus (COVID-19)

In an effort to ensure the safety of our teams, clients, and greater Grand Rapids community, we have implimented added safety measures to our already thorough Healthy Home Cleaning practices.  While this list is not exhaustive it does give you insight into some of the safety measures we have implemented to ensure we are operating safely and responsibly.  

Added Safety Measures

  • All team members undergo health screening each morning including a temperature screening as well as a daily health survey prior to work
  • All team members wear PPE including masks, gloves, while also following specific hand washing/sanitizing protocol prior to each appointment
  • All equipment is disinfected before entering your home and  disinfected again upon completion of each cleaning
  • Safety Training for all team members in CDC guidelines for best health and safety practices in response to COVID-19
  • Each team now carries a COVID-19 disinfectant which meets the EPA’s Emerging Pathogen Policy to use against COVID-19

Client Requirements

  • If medically allowable please wear a mask while the cleaning team is in your home
  • Maintain social distancing of 6 feet from team members whenever possible
  • Submit completed Exposure Questionnaire prior to cleaning appointment
  • Notify office immediately if a household member has been exposed directly, or indirectly, or personally tested positive for COVID-19, or if a household member displays associated symptoms of COVID-19 in the 14 days prior to cleaning (fever, cough, sore throat, respiratory illness, shortness of breath, diarrhea, or any other cold/flu symptom)

TESTIMONIALS

     
Cascade Fresh Cleaning is rated 4.7 out of 5 based on 198 reviews from around the Web.
  • 10/06/2020
         
    Wow! I was so impressed with the high quality cleaning job. We finished with 3 months of construction and our house was a mess! They exceeded my...
  • 11/24/2019
         
    Ladies do a great job cleaning homes
  • 12/17/2018
         
    They are friendly, timely, thorough and efficient!
  • 12/09/2018
         
    Thorough, thoughtful, trustworthy, on time, efficient
  • 11/29/2016
         
    My team from Cascade Fresh is the best! They remember little things I want done when they are cleaning and provide good stories about how they cleaned the...
  • 11/23/2016
         
    Thank you Cascade Fresh (Purple Team) for doing a fantastic job in cleaning our home. Very happy with your services!
  • 08/18/2017
         
    They clean our office building and I have never had a single complaint in almost 2 years of working with them! The staff is really courteous and reliable....
  • 07/08/2017
         
    The managers are wonderful(:
  • 12/11/2018
         
    Silver team rocks :)
  • 12/07/2019
         
    Great service!!! Kristina and Alyssa are awesome!
  • 12/13/2018
         
    We've been with Cascade Fresh for years, and they've always done an excellent, trustworthy job--and they're so nice!
  • 03/06/2020
         
    Wow, did they do a nice job. My husband and I could not have been happier.
  • 06/22/2018
         
    Cascade Fresh Cleaning has cleaned several times for me in both single family homes and apartment units.
  • 12/13/2018
         
    Professional, courteous office staff and cleaners. The Silver Team always does a great job!
  • 09/16/2020
         
    After making sure to fit us in the schedule, they arrived on time and did a great job.
  • 12/09/2018
         
    Most excellent crew every time
  • 06/22/2018
         
    Cascade Fresh Cleaning has cleaned several times for me in both single family homes and apartment units.
  • 11/30/2016
         
    Cascade Fresh is always professional, thorough, and friendly. They are efficient and their service is fantastic. We've used them for a few years now and look...
  • 02/07/2019
         
    The best day of the week is the day I come home to my clean house with made bed. They have always done a great job.
  • 12/15/2019
         
    They are very reliable and do an excellent job keeping our house sparkly fresh! We can't thank you enough!!